Sharon has experience of over a decade and has successfully led learning and development initiatives with organizations across the industry. As a Project Manager & Facilitator, Sharon has designed and delivered various projects in the field of Learning & Development, Managerial Development, Customer Centricity, Coaching, and Assessments.

She has conducted Diagnostic Interviews and Focused Group Discussions to analyse and showcase the scope of projects and learning initiatives. As an experienced trainer and facilitator, Sharon specializes in leadership capability development initiatives for first-time & mid-level managers. She has been instrumental in planning and setting new strategies for the improvement in quality and increasing C-Sat levels. She is also a certified coach on Personal Emotional Quotient Meter.

Key Areas of Expertise

• Project Management
• Managerial Development/Competency Development
• Conflict Management and Decision Making
• Diversity and Inclusion
• Creating a Digital Mindset
• Quality and HR analytics
• Stakeholder Management
• Effective communication
• Employee Engagement and Team Building activities.