
Can AI Replace the Human Providing Customer Experience?
The answer to the question begs three things to be clearly defined. One, The definition of: “Customer Experience”. Two, what role can AI play in providing that experience? And three, do humans provide something significantly more than what AI will provide in future?

Succession Planning – A “non-negotiable” strategic initiative
Succession planning , whether for leadership replacements or continuity, is now an imperative for all organisations, irrespective of the industry, whether they are startups or legacy organisations.

Maximizing Your Leadership Potential Through Coaching
“How can leadership coaching help me to identify and overcome my limiting beliefs and behaviors?” “How can I be receptive to feedback and embrace new perspectives, even if they challenge my current beliefs or habits?” These are some of the thought-provoking questions...

How to Kickstart Your Coaching Journey?
We take a scientific approach to understanding ‘self’ as the first step towards kickstarting your leadership coaching journey.

First Time Managers Development – Is it of Strategic Importance for all Organizations?
The debate about “are leaders born or made?” has endured for decades and kept leaders and researchers on their toes. This debate has also kept organizations wondering what their leadership development strategies should be. The increasingly accepted view now is that...

The Role of an Anchor Coach
Anchor Coaches serve as the ‘anchor’ to guide and steer the development journeys of leaders going through executive coaching.

Leading in Tempestuous Times with the Power of Emotional Intelligence
When times are tempestuous, emotions run high. Thus, Emotional Intelligence becomes an essential for leaders to navigate through adversity with equanimity.

Self Expression – A Key Emotional Intelligence Competence for Leaders
A recent study done by us on the emotional intelligence of leaders found that the self expression is one of EI components with the low scores. So, what does that mean?

Importance of Identifying High Potential Leaders in Organizations
"The single biggest way to impact an organization is to focus on leadership development. There is almost no limit to the potential of an organization that recruits good people, raises them up as leaders, and continually develops them.” – John Maxwell Organizations...

3 Critical Mindset that Middle Managers Must Develop
Leadership skills, competencies, and capabilities needed to perform one’s role require three mindset- Hope & Positivity, Inclusion and Growth

Find out more about developing the skills for yourself, your team and your organisation