Overview – Social Selling
Today businesses don’t buy products or services – they buy results. So today’s salespeople can only succeed by solution selling. Starting by clearly identifying priority needs, this course shows sales professionals how to present their offer in terms of its contribution to business goals, how to justify cost and sell ‘return on investment’ (where this is a key decision factor).
High Spots
- TACK’s FIND® investigation model to identify your customers’ needs to develop and present tailored solutions
- Using TACK’s Offer Analysis© to sell the financial benefits of your value proposition
- Understanding different interpersonal styles and how you need to adapt your communication and objection answering to match each type of customer
- Identify your customers true needs & priorities.
- Design and present your solution in a very clear & motivational way & win against tough competition
- Successfully manage relationships with different types of people & respond to their concerns & objections
- Negotiate favourable terms & conditions with procurement
- Achieve trusted advisor status in the eyes of your customers
Key Topics
Related Solutions
OUR LATEST INSIGHTS
How involved is your customer?
Creating Emotional Value for Customers
That Coveted Jewel Called Customer Experience
Why Customer Experience Initiatives Fail
The Difference in Customer Centricity, Experience & Service
The Heart and Soul of Communication
Managing Customer Experience During COVID-19
Eight Hallmarks of Customer Centric Organizations
Find out more about developing the skills for yourself, your team and your orsanisation.
