Empowering the Middle Managers to Succeed

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In a business world that is constantly experiencing change, it has been observed that evolution of middle management is the most critical and could get overlooked. Often considered the corner stone between top-level executives and front-line employees, it is the middle managers who act as a bridge between the levels of ideation and implementation. Despite the crucial role they play, according to a McKinsey survey, only 20% of managers strongly agree that their organizations provide the necessary support for them to be successful people managers.

To succeed in today’s fast-paced environment, organisations must be ready to adapt themselves based on changing customer needs. Astonishingly, 70% of change initiatives fail to meet their objectives due to employee resistance. This resistance, if not properly addressed, can jeopardize the very foundation of organizational growth. It is here that the role of the middle management becomes critical as they are the ones who are responsible for effectively executing the strategic initiatives of the organization, which ensures integration into the culture. Middle managers thus act as catalysts, helping employees understand the benefits of change and the alignment to the bigger picture. By fostering a growth mindset within the organization, middle managers close the gap between lofty strategic goals and the ground-level execution by ensuring understanding and acceptance.

Scott Mautz, in his book “Leading from the Middle,” reveals a compelling statistic: employees with a strong middle leader are 20% less likely to leave when offered a job elsewhere. This speaks volumes about the impact that effective middle management can have on employee retention. In a world where talent is a sought-after asset, retaining skilled and experienced employees is a strategic imperative for organizational success. Middle managers, through their leadership and support, contribute significantly to creating a work environment that fosters loyalty and commitment.

However, the stark reality is that many middle managers are not adequately equipped to fulfil their roles successfully. According to a survey conducted by Grovo (An American tech company into SaaS microlearning platform), a staggering 87% of middle managers express a desire for more comprehensive management training, highlighting a significant gap that needs urgent attention.

Effective middle management training should encompass a range of skills, including communication, conflict resolution, strategic thinking, and change management. By equipping middle managers with the necessary tools, they need to navigate the complexities of their roles, organizations can empower them to lead with confidence and competence. This, in turn, translates to improved employee engagement, reduced turnover, and a more agile and adaptable organizational culture.

At InspireOne, we understand the critical role middle managers play in the success of any organization. InspireOne’s “Leading People Effectively” (LPE) program is designed to harness and enhance the capabilities of middle managers, ensuring they are well-equipped to navigate the challenges of their roles effectively. A result of more than 25 years of practical experience and research, our offering empowers middle managers to lead with emotional intelligence, foster a culture of inclusion and psychological safety, and adapt their leadership styles. It further equips them with the crucial behavioural communication skills like delegation, feedback, coaching, change management, effective hiring and inspiring engagement.

In conclusion, training middle managers is crucial for organizational success. Investing in their development not only addresses current needs but also establishes a foundation for lasting success in a rapidly changing business environment. The effectiveness of middle managers is pivotal for an organization’s success, making their training a strategic necessity for those aiming to thrive in the competitive global marketplace.


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