Sales leaders, across almost all types of businesses, are facing complex questions currently: How do we drive sales in a digital world? How do we increase leads and maintain strong conversions? How do we uplift our sales organization to enable them to sell in a...
“Business is all about the customer; what the customer wants, and what they get. Generally, every customer wants a product or service that solves their problem, is worth their money, and is delivered with amazing customer service” – Fabrizio Moreira Delighting a...
One of the greatest challenges for the sales force in the VUCA environment is the increased competition and the skills required to tackle those challenges. All businesses have competitors, and in some cases, competition in some industries is so fierce that competitors...
In the professional world, the time around the turn of the century brought with itself a strong inclination to the behaviors of the three Fs – Focused, Fast and Flexible. Of course, the shift in mindset was attracted by the geometrically progressing prominence and...
Characteristically, a key account is that valuable customer of your’ s whose loss would have a significant impact on your organization’s profits. Hence, Key account management (KAM) isn’t just about winning new business from your customers but changing the very...
Over the last decade, the L&D domain has witnessed a gradual transformation towards technology-driven blended learning to support organisations with different learning requirements and varied audiences. While most organisations are not fully abandoning the...
The Critical Role of Middle Managers in Leadership…July 9, 2025
