- You will build a working plan for the future development of your team
- Review your product / market positioning and how it impacts customer retention and profitability by using powerful strategic tools
- Create your own business development plan to implement immediately after the course
- Learn why different people behave the way they do!
- Create and develop your own business development plan to increase profitable sales
- Forecast systematically and analyse variances from plan
- Use change management techniques which will help your team to adapt quickly to changing market conditions
- Use financial information to make good operating decisions
- Identify and measure the ability of each team member and develop an individual performance improvement plan
- Analyse performance problems and coach individuals to improve their performance
- Understand different Interpersonal Styles and apply your knowledge to managing relationships with customers and team members
Find out more about developing the skills for yourself, your team and your orsanisation.