First Time Manager Development Program

Stepping Into Leadership

A First Time Managers Training and Development Program

Research suggests that individual contributors transitioning into first time leadership roles find themselves facing new and unexpected challenges of performing against completely different performance metrices, as compared to the ones they had earlier. Low focus and support on managing this transition, along with insufficient management training and development programs, lead to significant loss of productivity & engagement of teams.

Therefore, the critical areas of development for leaders who are being readied for First Time Manager role are –

Self-Awareness: Understanding the role and its key deliverables & measures, one’s strengths against the role and managing the emotional challenges of transition.
Team development and management.
Managing multiple stakeholder relationships.
The capability to lead in an uncertain context.

Stepping into Leadership

An Brandon Hall Award Winning First Time Manager Training Program

Stepping Into Leadership, InspireOne’s First Time Manager Training is a researched and well-crafted Management Training Program to enable First Time Managers to succeed.

Now with
LIVE AI ROLEPLAYS
Powered by Master-O

Over nine weeks, participants experience a powerful blend of 180° feedback, immersive workshops, gamified learning, and live roleplay sessions — all grounded in neuroscience and behavioral science to drive lasting behavior change.

Key Program Objectives



Enable successful transitions of Individual Contributors to First Time Managers



Develop critical capabilities needed to perform role in a management training program



Effectively manage self to successfully transition to a management training program role



Manage others to grow, develop, and engage team members.

Solution Principles

Stepping into Leadership covers an intensive learning journey covering three key learning modules –

FOUNDATIONS OF PEOPLE LEADERSHIP

Understanding the role of a Manager and transition required to perform the role
Giving feedback and having performance conversations
Follow a structured process for coaching
Delegate effectively to colleagues
Setting and driving goals through effective goal setting

LEADING WITH EMPATHY & INCLUSION

Being an inclusive leader and effectively addressing unconscious biases
Managing conflicts & difficult conversations

DRIVING
IMPACT

Applying innovative thinking techniques for operational problem solving
Effectively managing your time and prioritization to perform your role

An Integrated Experience with Master-O

Master-O® enables companies to modernize frontline readiness through a host of features & services

Interactive Microlearning

Game Based Assessment & Reinforcement

AI Roleplays & Coaching

Gamifying Performance, KPI & Incentive

Real Time Customer Engagement

Conversational AI Roleplays

AI Roleplays in our First-Time Manager Training Program provide immersive, scenario-based simulations that help new managers practice real-world leadership challenges in a safe, feedback-rich environment.

Practice key leadership conversations such as performance feedback and conflict resolution in a safe, simulated environment.
Real-time affirmations, behavioral cues, and AI-generated coaching provide immediate, actionable insights — helping new managers reflect, adapt, and lead with greater impact.
Dynamically evolving AI conversations based on the manager’s inputs, creating realistic and personalized learning experiences.
Revisit previous roleplay interactions to analyze decisions and improve future responses.
Iterate conversations multiple times, encouraging continuous improvement through reflection and refinement.

Leadership Development Journey for Frontline Leaders at Zee Entertainment

We developed a 4 month journey for Zee Entertainment which was highly customized to the need and the role of the Frontline Managers at Zee. This initiative won the GOLD award for ‘Best Leadership Program for Frontline Leaders’ at the Brandon Hall HR Excellence Awards 2023.

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Global Delivery Capability

We can offer the First Time Manager program as part of our management training and development programs to leaders in 50+ countries and deliver it in multiple languages. Some of the languages we can deliver this management training program in are covered in the table below –

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