What is a bigger challenge – The Pressure or the Deliverable? With years of experience, it becomes apparent that ‘Performance’ and ‘Pressure’ are two things to be dealt with. One is to manage the pressure we feel and second, is to perform...
Harvard Business Review has reported that “The top 20% of your workforce accounts for 80% of organizational output”[i]. Furthermore, research has shown that simply adding a star performer to a team can boost the effectiveness of other team members by 5-15%[ii]....
The answer to the question begs three things to be clearly defined. One, The definition of: “Customer Experience” Two, what role can AI play in providing that experience? And three, do humans provide something significantly more than what AI will provide in future?...
Succession planning is described as a consistent set of specific procedures to help ensure the identification, development, and long-term retention of talent, to ensure long term sustainable organisational growth For some organizations this might mean replacements for...
“How can leadership coaching help me to identify and overcome my limiting beliefs and behaviors?” “How can I be receptive to feedback and embrace new perspectives, even if they challenge my current beliefs or habits?” These are some of the thought-provoking questions...