Genesis
Value Proposition
Vision and Philosophy
Our Approach
Global Partners
 
 
 

TMI was founded in 1975 by one of the world’s nine quality gurus, Claus Moller and is today one of the world’s largest human resource development companies with a strong presence in over 40 countries.

 

Through its global network, the company has developed a reputation as leaders in people development. Its philosophy is simple – to engage and connect with people on both an intellectual and emotional level – and we get results!

 

TMI has more than 400 consultants and trainers around the world and has engaged more than six million people in a variety of consulting and education projects.

 

Every year, more than 2,50,000 people from large and small organizations all over the world attend TMI programs to learn how to better manage their time, people and performance, to deliver exceptional service and quality – and to manage culture change.

 

Some of the work done by TMI has been acknowledged worldwide such as the work in the area of Putting People First for British Airways and Scandinavian Airlines. While, the partnership with SAS is considered one of the 75 best management decisions ever made by the American Management Association, the work with British Airways has been documented as a Harvard Business School case-study.

 

We have unique expertise in four Key Focus Areas:

  • Service Essentials
  • Branded Culture
  • Performance Essentials
  • Leadership Essentials


  • Service Essentials
    Instilling refined customer service practices and behaviors to retain and extend your customer base.

  • Performance Essentials
    Enhancing personal and team effectiveness to help you meet the business challenges of today – and tomorrow.

  • Leadership Essentials
    Equipping today’s leaders with the insights and capabilities they need to activate strategies and lead contemporary organisations to excel and succeed.

  • Branded Culture Essentials
    Leveraging the power of your brand to mobilise the potential in people, create competitive advantage and transform the customer experience.

 
We are partners with the world’s best to offer you expertise in all our areas of solutions:
TMI
for Performance Enhancement, Customer Service and Organization Development
TACK
for Sales and Sales Management
CHPD
for Leadership Assessment and Development
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